For Student and Parents
Projects
Fly Learner is free to sign up and browse our full range of tutors. Once you have selected a tutor, you will be charged the relevant fee as set by that tutor. Your transaction will also include a small processing fee.
For Tutors
Fly Learner is free to sign up, create a profile, select your teaching or learning background, upload a profile, receive notifications and discuss tutoring details with students or parents. If a student hires you for your tutoring fees, Fly Learner deducts a commission of 22% from the fees paid by the student or parent.
Arbitration Fees
Our dispute resolution system is designed to allow both parties to resolve issues regarding milestone payments amongst themselves without arbitration.
After 4 days of a dispute being filed (or 7 days if the dispute is filed by Fly Learner) either party may elect to move the dispute to paid arbitration. The other party will then have a further 4 days to agree to pay this fee and for both parties to submit any final evidence. If the other party fails to pay within time, they will lose the dispute.
The arbitration fee will then be refunded to the winner of the dispute.
Communicating Off-site Fee
Users who have violated our Terms and Conditions by conducting communications and transactions outside the platform will be assessed a penalty equal to 30% of the Average Hourly Rate times by the Average Number of Lessons. In circumstances where a User has not conducted any lessons on Fly Learner, a flat fee penalty of $500 shall apply which shall be payable immediately upon demand. For the avoidance of any doubt, should a User suggest that communication occur off-site or provide personal contact details that will allow the Users to communicate off-site, that User will be deemed to be in breach of clause 5 of the Terms and Conditions.
For the purposes of this section:
Average Hourly Rate means the average hourly rate charged by the tutor in the preceding:
- 3 months;
- 6 months;
- 9 months;
- 12 months,
whichever is greater.
Average Number of Lessons means average number of lessons the tutor has provided to each of its students in the preceding:
- 3 months;
- 6 months;
- 9 months;
- 12 months,
whichever is greater.
Withdrawal Fees
Fees may be optionally levied depending on the method of withdrawal. Additional fees may be levied by the third party offering the withdrawal method.
We impose a minimum withdrawal amount of $200, not including applicable fees and charges. Should you request an amount to be withdrawn that is less than $200, a processing fee of $20 will apply to your withdrawal.
Maintenance Fee
User Accounts that have not logged in for six months will incur a maintenance fee of up to $18.00 per month until either the account is terminated or reactivated for storage, bandwidth, support and management costs of providing hosting of the user’s profile, portfolio storage, listing in directories, file storage and message storage.
User Agreement
The fees and charges summarised on this page are governed by the terms of the Fly Learner User Agreement and related site policies. The User Agreement includes other important terms and should be read in full. In particular section 23 of the User Agreement specifies the consequences of termination for violations of the User Agreement. Those consequences can include fines for damages that Fly Learner will sustain as a result of actions that breach the User Agreement.