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Code of Conduct

Fly Learner has an obligation to conduct its business in accordance with all applicable rules, regulations and laws. We are committed to helping all Users act in a way that preserves trust and respect. This Code is meant as a guide to using our Site appropriately and must be followed at all times. Breaches of this Code are handled at Fly Learner’s absolute and unfettered discretion and may result in disciplinary action, up to, and including, account termination. Any questions regarding this Code should be addressed to the Fly Learner Support Team where we can provide you with additional information regarding the correct procedure(s) to follow, and address any concerns you may have.

Personal Behaviour

  • I will act ethically and with integrity.
  • I will comply with all of Fly Learner’s policies.
  • I will respect the rights of all Users.
  • I will not abuse confidential information, or participate in any other illegal practice.
  • I will have regard for Users’ interests, rights and safety.
  • I will not harass, bully or discriminate.
  • I will not falsify my own or any other identity and I will provide true and correct information.
  • I will not seek to communicate or receive/initiate payments off-site.
  • I will not agree to do work I am not capable of doing.

User Content

I am responsible for the content I post on Fly Learner and:

  • I will not post content that infringes upon any copyright or other intellectual property rights.
  • I will not post content that violates any law or regulation.
  • I will not post content that is defamatory.
  • I will not post content that is obscene or contains child pornography.
  • I will not post content that includes incomplete, false or inaccurate information about any person, product, or service.
  • I will not post content that contains any viruses or programming routines intended to damage any system.
  • I will not post content that creates liability for Fly Learner or harms its business operations or reputation.

Confidentiality

  • I will respect confidentiality and privacy.
  • I will not disclose information or documents I have acquired, other than as required by law or where authorisation is given by Fly Learner.

Contact

  • I will not ask other Fly Learner users for their private contact details and will communicate with them only through official website features.

Fraud

  • I will not engage in fraud.
  • I will not create multiple accounts.
  • I will not use the Site to illegally transfer funds.
  • I will not use the Site to generate false feedback about any person, product, or service.

Communication

  • I will avoid exaggeration, derogatory remarks, and inappropriate references.
  • I will not engage in personal attacks, negative or other unfair criticism, and any unprofessional conduct.

Spam or Advertising

  • I will not spam or advertise my website or service unless otherwise allowed.

Payments

  • I will comply with my obligations after the the tutoring lesson is complete by marking the lesson ‘as complete’ and leaving constructive feedback for the tutor.